TIMELINESS
(
type: esriFieldTypeSmallInteger, alias: How would you rate the timeliness of the service provided by Facilities Management?
, Coded Values:
[5: 5 - Very Satisfied]
, [4: 4 - Satisfied]
, [3: 3 - Neutral]
, ...3 more...
)
QUALITY
(
type: esriFieldTypeSmallInteger, alias: How would you rate the quality of the service and/or product(s) performed/provided by Facilities Management?
, Coded Values:
[5: 5 - Very Satisfied]
, [4: 4 - Satisfied]
, [3: 3 - Neutral]
, ...3 more...
)
KNOWLDGEABLE
(
type: esriFieldTypeSmallInteger, alias: How knowledgeable was the staff that attended you?
, Coded Values:
[5: 5 - Very Satisfied]
, [4: 4 - Satisfied]
, [3: 3 - Neutral]
, ...3 more...
)
COURTEOUSNESS
(
type: esriFieldTypeSmallInteger, alias: How would you rate the courteousness of the staff that attended you?
, Coded Values:
[5: 5 - Very Satisfied]
, [4: 4 - Satisfied]
, [3: 3 - Neutral]
, ...3 more...
)
OVERALL
(
type: esriFieldTypeSmallInteger, alias: Overall, how would you rate the customer service experience with Facilities Management?
, Coded Values:
[5: 5 - Very Satisfied]
, [4: 4 - Satisfied]
, [3: 3 - Neutral]
, ...3 more...
)
SUGGESTIONS
(
type: esriFieldTypeString, alias: Do you have any suggestions or ideas we can use to enhance our level of service?, length: 1000
)
NOTIF_NUM
(
type: esriFieldTypeDouble, alias: Notification Number
)