{ "currentVersion": 10.81, "id": 0, "name": "Troubleshooter", "type": "Feature Layer", "description": "", "geometryType": "esriGeometryPoint", "sourceSpatialReference": { "wkid": 102100, "latestWkid": 3857 }, "copyrightText": "", "parentLayer": null, "subLayers": [], "minScale": 0, "maxScale": 0, "drawingInfo": { "renderer": { "type": "simple", "symbol": { "type": "esriSMS", "style": "esriSMSCircle", "color": [ 94, 171, 0, 255 ], "size": 4, "angle": 0, "xoffset": 0, "yoffset": 0, "outline": { "color": [ 0, 0, 0, 255 ], "width": 1 } }, "label": "", "description": "" }, "transparency": 0, "labelingInfo": null }, "defaultVisibility": true, "extent": { "xmin": 0, "ymin": 0, "xmax": 0, "ymax": 0, "spatialReference": { "wkid": 102100, "latestWkid": 3857 } }, "hasAttachments": false, "htmlPopupType": "esriServerHTMLPopupTypeAsHTMLText", "displayField": "CREATED_BY", "typeIdField": null, "subtypeFieldName": null, "subtypeField": null, "defaultSubtypeCode": null, "fields": [ { "name": "OBJECTID", "type": "esriFieldTypeOID", "alias": "OBJECTID", "domain": null }, { "name": "CREATED_DATE", "type": "esriFieldTypeDate", "alias": "Created Date", "length": 8, "domain": null }, { "name": "CREATED_BY", "type": "esriFieldTypeString", "alias": "Created By", "length": 100, "domain": null }, { "name": "EDIT_DATE", "type": "esriFieldTypeDate", "alias": "Edit Date", "length": 8, "domain": null }, { "name": "EDIT_BY", "type": "esriFieldTypeString", "alias": "Edit By", "length": 100, "domain": null }, { "name": "TIMELINESS", "type": "esriFieldTypeSmallInteger", "alias": "Did the service call resolve the issue at hand?", "domain": { "type": "codedValue", "name": "KPI_YesNo", "description": "KPI Yes/No Domain without NA", "codedValues": [ { "name": "Yes", "code": 1 }, { "name": "No", "code": 0 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "QUALITY", "type": "esriFieldTypeSmallInteger", "alias": "How would you rate the quality of the service performed/provided?", "domain": { "type": "codedValue", "name": "KPI_Rating_NA", "description": "KPI Raiting with NA Value", "codedValues": [ { "name": "5 - Very Satisfied", "code": 5 }, { "name": "4 - Satisfied", "code": 4 }, { "name": "3 - Neutral", "code": 3 }, { "name": "2 - Not Satisfied", "code": 2 }, { "name": "1 - Very Dissatisfied", "code": 1 }, { "name": "N/A", "code": 0 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "KNOWLDGEABLE", "type": "esriFieldTypeSmallInteger", "alias": "Was the job completed within the expected timeframe?", "domain": { "type": "codedValue", "name": "KPI_YesNo_NA", "description": "KPI Yes/No Domain with NA", "codedValues": [ { "name": "Yes", "code": 1 }, { "name": "No", "code": 0 }, { "name": "Not applicable. I had little or no interaction with staff.", "code": 2 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "COURTEOUSNESS", "type": "esriFieldTypeSmallInteger", "alias": "Were field personnel courteous and professional?", "domain": { "type": "codedValue", "name": "KPI_YesNo_NA", "description": "KPI Yes/No Domain with NA", "codedValues": [ { "name": "Yes", "code": 1 }, { "name": "No", "code": 0 }, { "name": "Not applicable. I had little or no interaction with staff.", "code": 2 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "OVERALL", "type": "esriFieldTypeSmallInteger", "alias": "Overall, how would you rate your experience with IID personnel in regards to this visit?", "domain": { "type": "codedValue", "name": "KPI_Rating_NA", "description": "KPI Raiting with NA Value", "codedValues": [ { "name": "5 - Very Satisfied", "code": 5 }, { "name": "4 - Satisfied", "code": 4 }, { "name": "3 - Neutral", "code": 3 }, { "name": "2 - Not Satisfied", "code": 2 }, { "name": "1 - Very Dissatisfied", "code": 1 }, { "name": "N/A", "code": 0 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "SUGGESTION", "type": "esriFieldTypeString", "alias": "Do you have any suggestions or ideas we can use to enhance our level of service?", "length": 1000, "domain": null }, { "name": "CB", "type": "esriFieldTypeSmallInteger", "alias": "Check box below if you would like a callback.", "domain": { "type": "codedValue", "name": "KPI_CB", "description": "KPI Call Back Request", "codedValues": [ { "name": "Yes, please have the support center contact me.", "code": 1 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "CON_PHONE", "type": "esriFieldTypeString", "alias": "Contact Phone Number", "length": 50, "domain": null }, { "name": "CON_PER", "type": "esriFieldTypeString", "alias": "Contact Person (Optional)", "length": 255, "domain": null }, { "name": "CON_ACCT", "type": "esriFieldTypeInteger", "alias": "Contract Account Number (Optional)", "domain": null }, { "name": "QMNUM", "type": "esriFieldTypeString", "alias": "qmnum", "length": 255, "domain": null }, { "name": "CITY", "type": "esriFieldTypeString", "alias": "City", "length": 255, "domain": null }, { "name": "BPCDOC", "type": "esriFieldTypeString", "alias": "Business Partner Contract Document", "length": 255, "domain": null }, { "name": "EMP_ID", "type": "esriFieldTypeString", "alias": "Employee ID Number", "length": 255, "domain": null }, { "name": "CB_STATUS", "type": "esriFieldTypeSmallInteger", "alias": "Callback Status", "domain": { "type": "codedValue", "name": "KPI_CB_Status", "description": "KPI Callback Request Status", "codedValues": [ { "name": "No Call Back Requested", "code": 0 }, { "name": "Call Back Requested", "code": 1 }, { "name": "Call Back Completed", "code": 2 }, { "name": "Call Back - Invalid Phone Number", "code": 3 }, { "name": "Call Back - No Answer", "code": 4 }, { "name": "Call Back - Voicemail", "code": 5 } ], "mergePolicy": "esriMPTDefaultValue", "splitPolicy": "esriSPTDefaultValue" } }, { "name": "CB_COMPLETED", "type": "esriFieldTypeDate", "alias": "Callback Date Completed", "length": 8, "domain": null }, { "name": "CB_BY", "type": "esriFieldTypeString", "alias": "Callback Completed By", "length": 255, "domain": null }, { "name": "CB_NOTES", "type": "esriFieldTypeString", "alias": "Notes from Callback", "length": 1000, "domain": null }, { "name": "SHAPE", "type": "esriFieldTypeGeometry", "alias": "SHAPE", "domain": null }, { "name": "GLOBALID", "type": "esriFieldTypeGlobalID", "alias": "GLOBALID", "length": 38, "domain": null }, { "name": "S_AREA", "type": "esriFieldTypeString", "alias": "S_AREA", "length": 50, "domain": null } ], "geometryField": { "name": "SHAPE", "type": "esriFieldTypeGeometry", "alias": "SHAPE" }, "indexes": [ { "name": "UUID_646", "fields": "GLOBALID", "isAscending": true, "isUnique": true, "description": "" }, { "name": "gdb_ct3_646", "fields": "OBJECTID", "isAscending": true, "isUnique": false, "description": "" }, { "name": "S389_idx", "fields": "SHAPE", "isAscending": true, "isUnique": true, "description": "" } ], "subtypes": [], "relationships": [], "canModifyLayer": true, "canScaleSymbols": false, "hasLabels": false, "capabilities": "Data,Map,Query", "maxRecordCount": 1000, "supportsStatistics": true, "supportsAdvancedQueries": true, "supportedQueryFormats": "JSON, geoJSON", "isDataVersioned": false, "ownershipBasedAccessControlForFeatures": {"allowOthersToQuery": true}, "useStandardizedQueries": true, "advancedQueryCapabilities": { "useStandardizedQueries": true, "supportsStatistics": true, "supportsHavingClause": true, "supportsCountDistinct": true, "supportsOrderBy": true, "supportsDistinct": true, "supportsPagination": true, "supportsTrueCurve": true, "supportsReturningQueryExtent": true, "supportsQueryWithDistance": true, "supportsSqlExpression": true }, "supportsDatumTransformation": true, "dateFieldsTimeReference": null, "supportsCoordinatesQuantization": true, "serviceItemId": "e967b76a843948bfa4db4bfad2eb596b" }